WaSaaS
E-commerce platform powered by AI WhatsApp integration. Enables businesses to manage online stores, process orders, and engage customers through automated WhatsApp conversations.
The Problem
Small to medium businesses struggled to manage high volumes of customer inquiries and orders coming through WhatsApp alongside their traditional e-commerce setups.
The Solution
Built a unified SaaS solution that bridges e-commerce operations with AI-powered WhatsApp automation, allowing for instant order processing and customer support.
Tech Stack
Next.jsNestJSPostgreSQLRedisTypeScriptDocker
Impact & Results
1
Automated 80% of routine customer service queries
2
Reduced order processing time from 2 hours to 10 minutes
3
Increased customer satisfaction scores by 30%
Role
Full Stack Developer
Duration
5 months
wasaas.mfah.me